66745: Acronis DeviceLock DLP: Resolved - Hot Removal of SafeGuard Devices

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Applies to: 

Last update: 20-01-2021


System crash when running DeviceLock Service in conjunction with SafeGuard (ECview.exe). This issue results in a blue screen when unplugging a USB device.


This issue is a defect in the behavior of SafeGuard (ECview.exe) or the Utimaco driver, sgeflt.sys, when other applications use file filter drivers. This is not specific to DeviceLock software as this issue would occur with any software that uses a file filter driver.


Ultimaco has released an updated driver which resolves this issue.

If you experience this issue upgrade the driver 'sgeflt.sys' to version or higher.