66682: DeviceLock DLP: Problems with activating the Office 365 products for use once downloaded from Microsoft

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Applies to: 

Last update: Tue, 2020-11-17 09:53

Description

Failing attempts to activate Office 365 products on DeviceLock controlled computers.

Comments

DeviceLock uses its own certificate to encrypt the SSL traffic, while some web sites / applications can only work with a predefined certificate.

Recommendations

Add the IP address and site name ranges listed at https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-... into Protocols SSL White List.