66682: Acronis DeviceLock DLP: Problems with activating the Microsoft 365 products for use once downloaded from Microsoft

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Applies to: 

Last update: 12-04-2021


Failing attempts to activate Microsoft 365 products on DeviceLock controlled computers.


DeviceLock uses its own certificate to encrypt the SSL traffic, while some web sites / applications can only work with a predefined certificate.


Add the IP address and site name ranges listed at https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-... into Protocols SSL White List.