66667: Acronis DeviceLock DLP: Citrix GoToMeeting can not connect to a meeting if NetworkLock is running on a computer

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Applies to: 

Last update: 20-01-2021

Description

Citrix GoToMeeting can not connect to a meeting if NetworkLock is running on a computer.

Comments

DeviceLock uses its own certificate to encrypt the SSL traffic while some applications can only work with a predefined certificate.

Recommendations

Add the following hosts to the Protocols SSL White List:

*.gotomeeting.com; *.expertcity.com

*You can search the 'NetworkLock issues' section of this Knowledge Base for the information on resolving of similiar issues.