66577: Acronis DeviceLock DLP: The'Service ‘DeviceLock Service’ (DeviceLock) failed to start. Verify that you have sufficient privileges to start system services' error appears on installation of DeviceLock Agent

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Applies to: 

Last update: 20-01-2021

Description

When installing DeviceLock Agent (Service) of version 7.0 or higher, the installation fails returning the 'Service ‘DeviceLock Service’ (Device Lock) failed to start. Verify that you have sufficient privileges to start system services.' error.

Comments

This known issue has been fixed in DeviceLock version 7.1.33327.

Recommendations

Upgrade DeviceLock Agent to the latest version (7.1.33327 or higher).