66112: Acronis DeviceLock DLP: Configuration - Resolving DeviceLock Enterprise Server Log Error "Deletefile: The system cannot find the path specified.(3)"

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Last update: 20-01-2021

Description

DeviceLock Enterprise Server Log contains the error "DeleteFile: the system cannot find the path specified.(3)" after removing files from Server's Shadow Log Viewer and Server's local storage directory ('C:\Windows\DLStore' by default).

Comments

The errors indicate that unauthorized removal of files from DeviceLock Enterprise Server's local storage directory ('C:\Windows\DLStore' by default) was made.

Recommendations

All file/records operations should be done from within the associated DeviceLock Enterprise Server's Log Viewer (i.e. Shadow Log Viewer or Audit Log Viewer).Accessing DeviceLock Server's storage folder without corresponding instructions from DeviceLock technical support team is not recommended. We do not guarantee stable work of DeviceLock Server application after unauthorized access/changes to DLStore folder and its subfolders.