65944: Acronis DeviceLock DLP: Configuration - Resolving DLAPI.DLL Message in DeviceLock Management Console

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Applies to: 

Last update: 20-01-2021


DeviceLock Management Console can not be loaded to 'mmc.exe' with the following error: "Unable to locate DLAPI.DLL".


The error indicates that the 'DLAPI.DLL' component is either absent or was not registered properly.


1. Make sure that the 'DLAPI.DLL' file is available in 'C:\Windows\system32' folder

2. Execute the following command: 'regsvr32 dlapi.dll'

3. Make sure that the problem computer does not have any software blocking access to 'unknown' MMC snap-ins installed.