65944: Acronis DeviceLock DLP: Configuration - Resolving DLAPI.DLL Message in DeviceLock Management Console

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Applies to: 

Last update: 20-01-2021

Description

DeviceLock Management Console can not be loaded to 'mmc.exe' with the following error: "Unable to locate DLAPI.DLL".

Comments

The error indicates that the 'DLAPI.DLL' component is either absent or was not registered properly.

Recommendations

1. Make sure that the 'DLAPI.DLL' file is available in 'C:\Windows\system32' folder

2. Execute the following command: 'regsvr32 dlapi.dll'

3. Make sure that the problem computer does not have any software blocking access to 'unknown' MMC snap-ins installed.