65809: Acronis DeviceLock DLP: ‘(7049) The product version on the client and server machines does not match’ error when connecting to DeviceLock Content Security Server

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Applies to: 

Last update: 20-01-2021

Description

DeviceLock Management Console returns ‘(7049) The product version on the client and server machines does not match’ error when connecting to DeviceLock Content Security Server.

Comments

The error indicates that the version of DeviceLock Content Security Server is older than that of DeviceLock Management Console.

Recommendations

Install a matching version of DeviceLock Content Security Server.