65800: Acronis DeviceLock DLP: ‘(1753) There are no more endpoints available from the endpoint mapper’ error when connecting to a computer controlled by DeviceLock with DeviceLock Management Console

use Google Translate

Applies to: 

Last update: 20-01-2021

Description

DeviceLock Management Console returns ‘(1753) There are no more endpoints available from the endpoint mapper’ error when connecting to a computer controlled by DeviceLock.

Comments

The error indicates that DeviceLock Service is not accessible on the target computer.

Recommendations

Make sure that DeviceLock Service is started on the target computer. It is possible that this computer was just booted and Windows is still initializing its services. The Remote Procedure Call (RPC) service may not be running yet. So check if this computer is accessible by any standard Windows administrative tool (such as Computer Management).Make certain that firewall is not blocking access to DeviceLock Service.