65791: DeviceLock DLP: Windows 7 clients not sending data to DeviceLock Enterprise Server

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Applies to: 

Last update: Tue, 2020-11-17 09:49

Description

DeviceLock Enterprise Server logs contain no information received from the client computers with Windows 7 OS installed, while Windows XP computers with the same data transfer configuration send their data successfully.

Comments

Windows 7 computers can not authorize on a remote DeviceLock Enterprise Server system without changing local security policy in the way described in RECOMMENDATIONS.

Recommendations

The following changes must be made to Windows 7 local security policy:Run Administrative Tools-> Local Security Policy->Local Policies->Security Options-> Network security: Network security: Allow Local System to use computer identity for NTLM = Disabled Network security: Allow LocalSystem NULL session fallback = Enabled