65761: Acronis DeviceLock DLP: 'The remote procedure call failed. (1726)' error when installing DeviceLock Service via 'Install Service' plug-in of DeviceLock Enterprise Manager console, or scanning a client computer with any other plug-in of the console

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Last update: 20-01-2021

Description

Installing DeviceLock Service via 'Install Service' plug-in of DeviceLock Enterprise Manager console and scanning a client computer with any other console plug-in fails returning 'The remote procedure call failed. (1726)' error.

Comments

The error is an RPC protocol error of the operating systems not related to DeviceLock.

Recommendations

Please refer to the following Microsoft Knowledge Base article containing information about the error and how to fix it: https://social.technet.microsoft.com/Forums/windowsserver/en-US/e2179011...

The scanning process will function correctly as soon as you solve the RPC problem in your environment.