65746: Acronis DeviceLock DLP: "ConnectAs error! (1385) Logon failure: the user has not been granted the requested logon type at this computer" when trying to connect to DeviceLock Enterprise Server via DeviceLock Management Console

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Applies to: 

Last update: 20-01-2021

Description

Connection to DeviceLock Enterprise Server via DeviceLock Management Console fails with the "ConnectAs error! (1385) Logon failure: the user has not been granted the requested logon type at this computer" error.

Comments

The error indicates that the current user account does not have enough privileges to connect to the remote computer (DeviceLock Enterprise Server machine).

Recommendations

On the remote computer of DeviceLock Enterprise Server, select 'Administrative Tools' -> 'Local Security Settings' -> Local Policies -> 'User Rights Assignment', right-click on "Access this computer from the network" -> 'Properties' -> 'Add Users or Groups', add 'Everyone' or any user you want to be able to access this computer from the network.