65677: DeviceLock DLP: Configuration - Resolving Integrated Laptop Keyboard Malfunction

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Applies to: 

Last update: Tue, 2020-11-17 09:47

Description

It is either impossible to type anything in using the integrated laptop keyboard, or keystrokes return invalid symbols not corresponding to a pressed key.

Comments

The issue indicates that the drivers of the keyboard make DeviceLock treat integrated keyboard as a keylogger.

Recommendations

In 'Service Options' -> 'Anti-keylogger' section, disable the following parameters:

1. Block keyboard

2. PS\2 scrambling