Backup Gateway (ABGW) deployment on Microsoft Azure fails with the following error in /var/log/initialize:
[2020-06-19T11:27:19+0000]: Registering node...
[2020-06-19T12:00:20+0000]: Backend failed to establish connection with agent. Deployment failed.
/var/log/vinfra.log contains the following error:
[2020-06-19 11:27:52,441] ERROR vinfra command failed: Incorrect password or username (UNAUTHORIZED)
[2020-06-19 11:27:55,585] DEBUG vinfra 401 Client Error: UNAUTHORIZED for url: https://10.5.0.4:8888/api/v2/login
Issue in the product. Special characters used in Storage management password are improperly handled by the initialization script.
- Redeploy the VM using a simpler password: letters and numbers only, without special characters.
- Once the deployment is finished, change the password for the admin user via UI, any special characters may be used:
- Click the profile icon in the top right corner of WebCP.
- Click Change password: