65464: Acronis True Image 2021: Windows services and processes

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Last update: 09-03-2021

 Acronis True Image 2021 services in Windows:

Service name Process Purpose Port
Acronis Managed Machine Service Mini mms_mini.exe Enables Online Dashboard functionality and registration to cloud; used for connection by other components 58091
Acronis Nonstop Backup Service afcdpsrv.exe Performs Nonstop Backup for partitions   
Acronis Agent Core Service aakore.exe Authorization and routing requests for other components 9999
Acronis Scheduler2 Service (AcrSch2Svc) schedul2.exe Manages scheduled tasks  
schedhlp.exe Monitors Scheduler2 service and restarts it if needed  
Acronis Sync Agent Service syncagentsrv.exe Performs Synchronization  
Acronis Mobile Backup Server mobile_backup_server.exe Performs mobile backup to local computer  
Acronis Mobile Backup Status Server mobile_backup_status_server.exe Shows mobile backup statuses, communicates with product interface and tray monitor  
Acronis Active Protection Service anti_ransomware_service.exe Protects computer against ransomware, cryptomining and offers Zoom protection  
Acronis Cyber Protection Service cyber-protect-service.exe Protects against malware 6110


The following processes in Windows Task Manager also belong to Acronis True Image 2021:

Process name Purpose Port



Program User Interface  
TrueImageMonitor.exe Manages Tray Notification Center, displays tray notifications about the task status and allows user interaction 58101
TrueImageHomeService.exe Executes main operations: backup, restore, validation, etc  
TrueImageHomeNotify.exe Sends e-mails with task results if Send e-mail notification about the operation state option is selected in Backup Options  
TrueImageTools.exe Executes operations listed on Tools&Utilities page: Startup Recovery Manager, Rescue Media Builder, Secure Zone, Boot Sequence Manager, Mount/Unmount Image, Clone Disk, Add New Disk, Convert to/from Windows Backup, Drive Cleanser, File Shredder, System Clean-up, Try & Decide  
db_scan.exe Scans local drives for Acronis True Image backup archives and adds them to the list of backups in GUI. THis process may cause high CPU load.  
mediabuilder.exe Builds Acronis Bootable Rescue Media  


Used for optical media recording (both Acronis Bootable Rescue Media and CD/DVD with backup)  
autopartNt.exe Executes operations with Acronis Secure Zone (creation, resize, etc)  
uninstall.exe Executes during product uninstall  



Enables mounting of .tib files  
backup_worker.exe Executes all operations with file cloud backups: backup, cleanup, restore, browsing, and metainformation retrieval.  
Used to send in-product feedback and report crashes.  
file_protector_control.exe Part of Active Protection services.  
remove_file_helper.exe Part of Acronis Sync services  
vss_requestor.exe Enables interaction with MS Volume Shadow Copy service for snapshot creation  
acronis_drive.exe Mounts archives (Archiving feature). Also used in mobile device backup to local destination  
aszbrowserhelper.exe Enables browsing contents of Acronis Secure Zone  
BrowseFolderHelper.exe Assists in browsing backups in Windows Explorer.  
LicenseActivator.exe Manages licenses  
Work together with Acronis Scheduler to execute scheduled tasks  
SystemReport.exe Generates system report from product interface  
updater.exe Manages protection updates  
grpm-mini.exe Applies policies 8099
monitoring-mini.exe Quarantine (stores activities, provides access to quarantined items) 8890
task-manager.exe Stores info about ODS, vulnerability assessment, database update tasks dynamic
bckp-amgr.exe Alert manager: stores information about malware detection 30630
adp-agent.exe Manages malware detection according to policies; manages quarantine; manages database updates; provides alerts to alert manager 9772

 Acronis True Image uses Bonjour Service (mDNSResponder.exe) for automatic detection of mobile devices and NAS devices.

Acronis True Image uses Google Analytics (ga_service.exe) for gathering data about program usage; this statistic is only sent to Acronis if you opted to participate in Acronis Customer Experience Program .