65289: Acronis Cyber Protect Cloud: Disk health status widget shows 'There are no items to show in this view' message

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Last update: 13-07-2020

Symptoms

You are setting up Disk health status widget in Cyber Protection Console. The widget displays no information:

There are no items to show in this view

Cause

Your system has NVMe disks. These disks don't report S.M.A.R.T data (used by the widget) via standard Windows API.

Solution

Acronis will support health status reports for NVMe disks in future updates.