65283: Acronis Cyber Cloud: Upgrade of WHMCS plugin requires older version

Last update: Wed, 2020-07-08 11:49

This KB article is aimed at providing you with packages for older versions of the WHMCS plugin.

Symptoms

When upgrading WHMCS Module  from https://marketplace.whmcs.com/product/1246-acronis-cyber-cloud you get this error:

Direct upgrade from the current version 1.0.0-171 to the new version 2.1.1-141 is not supported. Please upgrade the module to the version 1.0.0-177 first.

Cause

 Upgrade to 2.1.1-141 is supported from the following versions:

  • Acronis Cyber Cloud v2: build 2.0.127 or later 
  • Acronis Backup Cloud Provisioning Module v1: build 1.0.177

Solution

Acronis Backup Cloud Provisioning Module v1: build 1.0.177

If you use an older build of 1.0 version, please upgrade to 1.0.177 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-build-177.zip

Acronis Cyber Cloud v2: build 2.0.127 or later

If you use an older build of 2.0 version, please upgrade to 2.0.127 first.

You can download it here: https://download.acronis.com/ci/whmcs/AcronisModulesForWHMCS-2.0.0-127.zip

 

This information is also available in the Changelog of the module: https://marketplace.whmcs.com/product/1246-acronis-cyber-cloud#changelog¬†