65102: Acronis Cyber Protect Cloud: Attempt to edit protection plan fails with "Failed to load the protection plan for editing. The protection plan cannot be loaded now. Try again later"

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Symptoms

Attempt to edit a backup plan fails with the following error:

Failed to load the protection plan for editing. The protection plan cannot be loaded now. Try again later

Cause

Issue in the product.

Solution

This issue has been fixed in Acronis Cyber Cloud 9.0 Update 2 Hotfix 1.

As a workaround for earlier versions, create a new protection plan with necessary parameters. You can continue backing up to an existing archive with a new backup plan to avoid creating duplicated backup files:

In Where to back up, specify the folder where the existing archive is located. Click on "Backup options", navigate to Backup file name, click Select and select the required backup. Follow KB 59725: Acronis Cyber Protect, Acronis Cyber Backup: how to continue backing up to an existing archive with a new backup plan for detailed instructions.

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