65054: Acronis Snap Deploy 5: Deployment fails with error "No Acronis Snap Deploy 5 License Server installed on"

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Last update: Mon, 2020-06-01 11:25

Symptoms

  1. You installed Acronis Snap Deploy 5 using extracted MSI files
  2. When you attempt the deployment, it fails with the following error:

    No Acronis Snap Deploy 5 License Server installed on

Cause

Issue in the product.

A required registry key is not created if product is installed using MSI installers. As the result, License Server address is not properly written in deployment templates.

Solution

Run the full installer of Acronis Snap Deploy 5 and choose Repair. (You can download the full installer from your Acronis account: see Downloading an Installation File of Acronis Software)

Check if HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\Licenses key is created after repair.

After repair is complete, edit the deployment templates and save them  - License Server address will be updated in templates automatically.

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