Download and install the latest build of Acronis Backup & Recovery 10 to solve the issue
This article applies to:
- Acronis Backup & Recovery 10 Advanced Server (Agent for Linux)
- Acronis Backup & Recovery 10 Server for Linux (Standalone)
- Acronis Backup & Recovery 10 Advanced Server - Virtual Edition (Agent for Linux)
- Acronis True Image Echo Server for Linux
- Acronis True Image Echo Enterprise Server (Agent for Linux)
- Acronis True Image Echo Virtual Edition (Agent for Linux)
- Acronis True Image 9.1 Enterprise Server (Agent for Linux)
- Acronis True Image 9.1 Server for Linux (Agent for Linux)
Symptoms
- You have Acronis product installed on Red Hat Enterprise Linux 3 (kernel 2.4.x series);
- On an attempt to back up, the system freezes or the kernel crashes.
Cause
This is an issue with the high iowait load on the Red Hat Enterprise Linux kernel side:
- Red Hat Bugzilla – Bug 129545
- Red Hat Bugzilla – Bug 121434
Solution
A workaround for the issue has been implemented in the latest build of Acronis Backup & Recovery 10 (starting from Build 11345). See Downloading the Latest Build of Acronis Software.
More information
See also Ext4 Support in Acronis Products.