- You have Acronis Cyber Protect Cloud 8.0 or 9.0.
- Local backup offering item is enabled for a customer.
- However, the customer cannot select any local destination in a backup plan; Cloud destination is set by default and cannot be changed:
Issue in the product.
This issue has been fixed in Acronis Cyber Protect Cloud 9.0 Update 2.
Workaround: turn Local backup offering item off and then back on in the Account Management Console