64879: Acronis Cyber Protect Cloud: Protection plan with enabled Physical Data Shipping option cannot be edited

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Symptoms

When attempting to edit a backup plan in Cyber Protection console, you receive the following error:

Protection plan cannot be applied or updated as the device has no appropriate quota

Quotas are set properly when you verify them.

Physical Data Shipping is enabled in the backup plan:

Cause

Issue in the product.

This error appeared due to improper handling of the Physical Data Shipping parameter in the backup plan.

Solution

This issue is fixed in Acronis Cyber Protect Cloud 20.07.

As a workaround for earlier versions, deploy a new protection plan.

To continue backing up to the same archive, proceed as follows:

  • Revoke the old backup plan without deleting it
  • Create a new backup plan with the same parameters.
  • In Backup options select Backup file name and type in the old archive name. 

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