64755: Acronis Cyber Appliance: how to contact support

use Google Translate

Last update: Thu, 2020-09-24 17:27

The process to get assistance with Acronis Cyber Appliance is different for end users and service providers.

End users: how to contact support

To contact Acronis Customer Central follow these steps:

1. Log in to your account (or create one if you don't have an account yet) and register your product.

2. Navigate to the Support tab:

3. Select Technical assistance:

4. Check your available support options for Acronis Cyber Appliance and select a preferred way to create a support request:

Service Providers: how to contact support

To contact Acronis Customer Central follow these steps:

1. Log in to your account (or create one if you don't have an account yet) and register your product.

2. Navigate to the Support tab;

3. Select Support for Service Providers, then Technical assistance

4. Choose Acronis Cyber Infrastructure in the drop-down list and select a preferred way to create a support request: