64598: Acronis Cloud Security: How do I upgrade to the latest version of Acronis Cloud Security?

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Issue

I want to upgrade to the latest version of Acronis Cloud Security. How do I do that?

Resolution

If you wish to discuss your upgrade prior to rolling out, please contact the Acronis Support Team.

Once you have downloaded the latest version of the Acronis Cloud Security software, if you are not using SCVMM or WAP integration, the upgrade process is very straightforward:

  1. Uninstall the Acronis Cloud Security Management Service(s) and the Acronis Cloud Security Management Console(s)
  2. Install the new Acronis Cloud Security Management Service(s) (point to the same database to maintain the security configuration) and the Acronis Cloud Security Management Console(s)
  3. Stop the Acronis Cloud Security Services on Hyper-V hosts:
  4. Use Remote or Local Install to update the Acronis Cloud Security Host Management Service on your Hyper-V hosts. Please note, that host's reboot is going to be necessary to complete the upgrade if your current Acronis Cloud Security version is below v9.0

Note:

In case of a Hyper-V Cluster setup, it is recommended to place the nodes into a Maintenance mode, when installing the new version of Acronis Cloud Security Host Management Service.

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