64544: Acronis Cloud Security: How do I get my Acronis Cloud Security vFirewall to start working again?  

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Last update: Tue, 2020-04-07 05:01

Issue

vFirewall rules that were setup in my Acronis Cloud Security product are not working and I want to get them working again. How do I do that?

Resolution

If vFirewall is not in a disabled state but the vFirewall rules are still not in effect, please check to see if the Acronis Cloud Security filtering extension is enabled on the host.

To rectify this issue, please disable filtering extension and re-enable it. Also, make sure that the host is rebooted to reapply filtering.

Note: if filtering extension got previously disabled and then re-enabled again, host reboot is required.

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