64469: Acronis Cloud Security: How do I configure high availability for Acronis Cloud Security?

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Last update: Wed, 2020-04-29 15:33

Issue

I want to configure high availability (HA) for Acronis Cloud Security. How do I do that?

Resolution

If you are using failover clustering, follow these steps to configure HA for the Acronis Cloud Security Management Service:

  1. Ensure that the failover pair servers meet Acronis Cloud Security Management Service system requirements (refer to knowledge base article-

    What are the prerequisites for Acronis Cloud Security installation?)

  2.  Install the Acronis Cloud Security Management Service individually onto each server in the failover pair while pointing to the same data source (SQL server). Please stop 5nine.VirtualFirewall.ManagementService on the first server before proceeding to install the management service on the second server.

  3. Configure Acronis Cloud Security Management Service HA in the standard way using the Generic Service in the failover clustering section.

Note:  Once HA has been configured, you will have to use your cluster role IP/FQDN instead of the standalone IP/FQDN whenever you connect to the Acronis Cloud Security Management Service.

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