64192: Acronis Cyber Infrastructure: "Device ... has different MAC than expected" error on ACI 3.5.3 or below

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Applies to: 

Last update: 19-11-2022

Symptoms

1. Acronis Cyber Infrastructure version is 3.5.3 or below and LACP (802.3ad) bonding mode is enabled.

2. During node boot the bond interface is down, networking service does not start properly.

3. Attempt to start the interface manually (# ifup <bond_interface_name>) fails with the following error message:

Device ... has different MAC than expected.

Cause

Issue in the product.

Solution

The issue has been fixed since ACI version 3.5.4-24.

More information

As a workaround it is possible to remove the "HWADDR" line from /etc/sysconfig/network-scripts/ifcfg-x and /etc/sysconfig/network-scripts/ifcfg-y files, where x and y are bond slave interfaces.