64070: Acronis Cyber Protect Cloud: Scheduled custom reports are not received

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Symptoms

You have configured Scheduled Operations report on the Reports tab of the Management portal (Reports -> Operations).

Scheduled report is not received by any of the specified recipients.

Other notifications are working fine.

Cause

Issue in the product.

Solution

The issue has been fixed in version 9.0

More information

As workaround, reschedule the affected report:

  1. Navigate to Reports -> Operations and select the affected report.
  2. In the settings of the affected report, turn the toggle to the off (0) position to disable schedule.
  3. Open this report page and re-schedule the report in the report settings: