64069: Acronis Cyber Cloud: data center is not available in 'Regional Acronis DC' list when activating SPLA

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Symptoms

SPLA cannot be enabled due to limited list of Data Centers in Regional Acronis DC. Some of the DCs are missing in the list.

Solution

The list of available DCs will be updated in future releases. You can type your data center address manually, if it is not available in the list.

Log in as a Partner Admin, type in the DC address and activate the SPLA.

More information

Should you face any difficulties: log in via different web browser and try again.

Should the issue persist, please make a screenshot, collect HAR log during the attempt and contact Acronis support for further investigation.

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