No, all accounts can be created using the same email as long as the account name is unique: just uncheck Use email address as login.

We advise developing a naming scheme for your accounts, i.e. "PartnerName_CustomerName".

Please refer to this article for the detailed information about creating user accounts.

A single partner administrator account can manage day-to-day operations, like checking statuses and performing file restores.

An individual customer account must be created for initial agent deployment and some restores. This account can be linked to the same email but must have a unique account name.

Individual accounts are created for security purposes. They provide data isolation between customers.

Notifications are configured on the account level. From Management Portal, go to the Users tab, choose the account for which you would like to receive notifications and adjust the settings.

See this article for detailed instructions.

Acronis Cyber Protect Cloud is a hardware-independent software solution that can work with almost any hardware on industry-standard protocols like SMB and NFS. Acronis can also support any block-based storage, as long as it's supported by the operating system.

Start configuring locations and storage with reading this article.

Yes, it is possible via the Settings -> Branding tab in Management Portal. See this guide: Configuring branding.

If you would like to redirect your own URLs to access Acronis services, you’ll need to take some additional steps. Please refer to this Knowledge Base article for the guidance.

You first need to create a customer tenant and a user account for them.

Once that is done, you can either log in as that user or, in Management Portal, select the customer and click Manage service. This will bring you to Cyber Protection Console where you can download the cyber protection agent: navigate do Devices -> All devices and click Add in the upper-right corner.

Start with applying your first protection plan that can be created either from Devices or Plans section in Cyber Protection console. The protection plan allows you to protect your data sources completely from external and internal threats. By enabling and disabling different modules and setting up the module settings, you can build flexible plans satisfying various business needs. Follow the guidance available in this article.

The Anti-malware Protection module allows you to protect your Windows and macOS machines from all recent malware threats.

The following anti-malware capabilities are available to you:

• Detection of malware in files in the real-time protection and on-demand modes (for Windows, macOS)
• Detection of malicious behavior in processes (for Windows)
• Blocking access to malicious URLs (for Windows)
• Placing dangerous files to the quarantine
• Adding trusted corporate applications to the whitelist

See detailed guidelines in this section: Anti-malware and web protection

Depending on the desired functionality, you can choose to install Agent for Microsoft 365 locally or use the agent installed in the cloud. Refer to this article for detailed information about prerequisites and deploying Agent for Microsoft 365.