Make sure the necessary services are started

Symptoms

You try to clone a disk in Acronis True Image. Operation fails with the following error:

Failed to create the scheduled task

Cause

The likely cause is that the Acronis Scheduler2 service and/or processes are not running properly. This service is responsible for executing tasks. 

Solution

Make sure the two following services are started and their Startup type is set to Automatic:

• Acronis Scheduler2 service
• Remote Procedure Call (RPC)

How to start Acronis Scheduler2 Service and check logon type

1. Click Start -> Run and type in services.msc

   

2. In the Services window locate Acronis Scheduler2 Service:

   

3. Right-click on the service and select Properties in the pop-up menu:

   

4. In the Properties window set the Startup type to Automatic:

   

5. Click the Log On tab and make sure the Log on as: is set to Local System account. Click OK:

   

6. Right-click on the service again and select Start in the pop-up menu:

   

 

How to start Remote Procedure Call(RPC) service

•  

  Hit Start-Run and type in services.msc

  

  If the service is not Started and Automatic, please make it so:

  

  

More information

As a workaround, you can also perform cloning using bootable media: see Acronis True Image: how to clone a disk