63821: Acronis Backup: SQL backup finishes with warning "No protected managed entities are found for key"

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Symptoms

After DC update to Acronis Cyber Cloud 8.0, backup of SQL instances finishes with warning:

No protected managed entities are found for key '('MssqlUri=mssql','mms::mssql::database')'.

Cause

There are two possible causes for this issue:

1. Backup plan is applied to nonexistent instance.

2. This issue can occur when using an older agent with Acronis Cyber Cloud 8.0. This warning appears because application backup has separate logic for reporting its activities and older versions of Agent use deprecated reporting method that is no longer supported by Acronis Cyber Cloud 8.0. 

Solution

Verify that backup plan is applied to an existing instance.

If the instance exists, update the agent to the latest available build. See Acronis Backup Cloud: how to update to the latest build

This warning does not affect backup consistency and can be safely ignored.

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