63818: Acronis Cyber Protect Cloud: sorting devices by status sorts in random order

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Last update: Wed, 2020-04-15 10:50

Symptoms

You open Cyber Protection console on All Devices or any other tab that lists devices. You click the Status column header to sort devices by status.

Devices are sorted in random order, mixing "Backing up", "OK", "Warning", "Idle" and "Scheduled" status in unpredicted manner.

Cause

Known issue in Acronis Cyber Cloud 8.0.

Solution

Acronis development team is working on the issue. This article will be updated as soon as a fix will be available.

You can check errors and warning in Overview -> Alerts. Select the alert type you want to take a deeper look at and see the list of affected devices. Click a device, and then click Details to see more information about the issue.

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