63699: Acronis Cyber Protect Cloud, Acronis Cyber Backup: next backup status turns to 'Not scheduled" after changing "Upon time since last backup"

Last update: Thu, 2020-09-10 11:32

Symptoms

You have a backup which is scheduled to start 'Upon time since last backup". You change time interval in this option.

Then you notice that Next backup status turns to Not scheduled.

Cause

Next backup time is calculated according to the new setting once first backup after this change completes.

You need to start first backup manually by clicking Run now after creating/updating backup plan schedule.

Solution

Acronis Cyber Protect Cloud: The issue was fixed in version 9.0.

Acronis Cyber Backup 12.5: this issue was fixed in Acronis Cyber Protect 15.

For older versions: once you have saved updated backup plan, click Run now. Start time of the next backup will be calculated and displayed upon first backup completion.