63569: Acronis True Image: How to determine if a backup in Acronis Cloud is in old ("tib") or new ("tibx") format

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    Introduction

    Recent versions of Acronis True Image have brought a new backup format: tibx. The format of local backups can be easily figured out by looking at the backup file's name extension, whether it is the new .tibx or older .tib.

    If the backup is stored in Acronis Cloud, the product's user interface does not display the used format anywhere and does not allow to change it. This article explains how to find out the format of backup, stored in Acronis Cloud.

    Knowing backup format can be useful only when troubleshooting issues. In normal situations this knowledge is not needed.

    Solution

    Method 1.

    The easiest way is to recall how the first version of the backup was created:

    1. File and folder backups (not "Entire Mac", not "Entire PC", not "Disk and partitions"), originally created by Acronis True Image 2019, and continued with Acronis True Image 2020 use the new format, .tibx
    2. Any new backup plans, created with Acronis True Image 2020 with Acronis Cloud as backup destination, use the new format, .tibx
    3. Other backups to Acronis Cloud, originally created with earlier versions of Acronis True Image (except those, named in p.1), and continued with Acronis True Image 2019 or 2020, remain in the old format, "tib".

    Method 2.

    It is possible to determine if the backup is in the old or new format by looking into the configuration file that is used by the program to run the backup.

    This method can be used only if the respective configuration file is present. If it is missing or not available for any reason, but you have Acronis True Image installed, you can sign into your Acronis account, click on the backup in question and click Reconfigure button - this will bring the configuration file and you could find out the backup format.

    1. Open files in the folder C:\ProgramData\Acronis\TrueImageHome\Scripts one-by-one in a text editor (e.g. Notepad) until you see the backup name on the 5th line, in between <display> and </display>
    2. Select Edit - Find and type format= in the search field as shown below, click "Find next":
    3. Look at the text after the found format=. If it is "tib", then the backup is in the old format. "tibx" indicates the new format:

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