Symptoms
1. You have created a backup of a virtual machine with large virtual disks (disk size more than 300Gb),
2. When you mount a backup using Run as VM option, operation finishes with the following error:
Failed to prepare operations. Error code: 7 'Disk is not found. Ensure that all the hard disks are installed in the machine.'
Example of full error log: click to expand
error 0x728099: Failed to fix the disks geometry of virtual machine 'vm:52cd3d83-5fea-61e1-516a-8ffb56ecff07?type%3dvmwesx'.
| line: 0x28314c961de7d9d0
| file: e:/422/enterprise/migration/impl/manager_vmbackup.cpp:3297
| function: FixDiskGeometry
| $module: disk_bundle_tape_off_glxa64_13400
|
| error 0x1490003: Backup has failed.
| line: 0x1cd98aae889424f9
| file: e:/422/enterprise/managers/gtob/util/impl/convert_batch_result.cpp:58
| function: ConvertBatchResult
| $module: disk_bundle_tape_off_glxa64_13400
|
| error 0x10424: Failed to prepare an operation.
| line: 0x145a191bfe9050c1
| file: e:/422/processor/batch/batch.cpp:108
| function: Execute
| $module: disk_bundle_tape_off_glxa64_13400
|
| error 0xa0001: Failed to prepare operations. Error code: 7 'Disk is not found. Ensure that all the hard disks are installed in the machine.'
| line: 0x6b87e19a45f35d88
| file: e:/422/processor/diskadm/da_native_batch.cpp:152
| function: _Prepare
| $module: disk_bundle_tape_off_glxa64_13400
Cause
Issue in the product.
Solution
The issue has been fixed in Update 5 (Build 16180)