Acronis True Image 2020 is available in 4 editions:

Acronis True Image Subscription Essential - a subscription-based license for local backup only

Acronis True Image Subscription Advanced — a subscription-based license including 500 GB of Cloud storage.

Acronis True Image Subscription Premium — a subscription-based license including 1 TB of of Cloud storage.

Acronis True Image 2020 — a perpetual license (one-time purchase) for local backup only.

All editions are available as 1, 3 and 5 machines licenses. Each license can be used for installing Acronis True Image on Windows or Mac.

See full feature set here.

After subscription expires, all product functions except recovery are disabled.

You can purchase an upgrade to the next tier of Acronis True Image for 3 or 5 computers in the Acronis built-in store. To access it, in the product installed on your computer, go to the Account tab and click Upgrade. You will see Acronis store and all available purchase options.

Refer to this article for more information.

You can upgrade to Acronis True Image Advanced or Acronis True Image Premium via Acronis built-in store. To access the built-in store, go to the Account tab in the product installed on your computer, then click Upgrade to see all available purchase options.

For more detailed instructions, refer to this article.

Acronis Standard licensing policy is based on the number of machines which our software is installed on.

Acronis True Image 2020 for 1 machine. A single license is required for installation and use on a single machine (Windows or Mac).

Acronis True Image 2020 for 3/5 machines. A single license is required for installation and use on up to 3/5 machines (Windows and/or Mac) within the same household.

Acronis True Image 2020 is a backup solution for home users intended for small environments up to 5 machines and Cloud storage limited to 5 TB. For bigger environments, we recommend to use Acronis Backup 12.5.

Acronis True Image 2020 is a backup solution for home users intended for small environments up to 5 machines. For bigger environments, we recommend to use Acronis Cyber Backup 12.5.

Acronis True Image 2020 can be used in a home office up to 5 machines. For bigger environments, we recommend Acronis Backup 12.5.

If you currently have an active subscription, a new version build will be available to download for free in your account after release. The new version will be active until your current subscription expiration date.

If you need to purchase a subscription for additional computers, refer to this article.

If you currently have an active subscription (Acronis True Image Essential, Advanced  or Premium), a new version build will be available to download for free in your account after release. To activate it, just sign in to Acronis True Image 2020 installed on your computer, no additional serial number is required. The new version will be active until your current subscription expiration date.

If you purchased/activated Acronis True Image 2019 Standard between July 21, 2019 and August 20, 2019, you are eligible for a free upgrade to Acronis True Image 2020 Standard.

Refer to this page to check if you can get a free upgrade.

You can purchase an upgrade license directly from our website or from the built-in store in Acronis True Image installed on your machine. To access the built-in store, go to the Account tab, and then click Upgrade to see all available purchase options.

If you have a version of Acronis True Image distributed along with external HDD, such as Acronis True Image OEM, Acronis True Image WD Edition or others, you can purchase an upgrade to Acronis True Image 2020.

Please refer to this article for detailed instructions on how to upgrade from an OEM version of Acronis True Image.

Acronis True Image Essential comes without Cloud (offers only local backup). Acronis True Image Standard comes without Cloud (offers only local backup).

Acronis True Image Advanced has 500GB cloud storage quota. If you need more than 500GB, upgrade to Acronis True Image Premium.

Acronis True Image Premium has these cloud storage quotas:

• 1TB
• 2TB
• 3TB
• 4TB
• 5TB

You can increase your cloud storage to any of these quotas.

Please note that quotas can't be added together, instead your initial quota is recalculated proportionally to the new one and the expiration date is extended accordingly.

For example, you currently have an Acronis True Image Advanced subscription for 1 computer with 500 GB which expires in 5 months and you want to increase your storage to 1.5 TB without increasing the number of machines.

In this case you should purchase Acronis True Image Premium for 1 compute with 2TB of Cloud storage - then after purchase the total Cloud storage size will be 2 TB, and the subscription validity period will be extended from 5 months to 1 year and 2.5 months

To purchase additional cloud storage, follow the instructions in this article.

Additional Cloud storage can be purchased only as a part of upgrade to a higher tier. It's available in the built-in store in Acronis True Image 2020. Please refer to this article for more detailed instructions.

Acronis True Image 2020 is a backup solution intended for small environments and Cloud quota is limited to 5 TB. If you need more Cloud storage, we recommend to use Acronis Backup 12.5.

If you purchased the product in our Online store, you will find the option to manage your subscription in the invoice received per email after purchase. Please refer to this article for more detailed instructions.

If the purchase was made offline or via reseller, the autorenewal is disabled by default and can't be activated.

If the product was purchased in our Online store, you can disable the auto-renewal for your subscription using the link in the invoice email received after purchase:

1. Go to the Subscription cancelation section in the invoice. There is a separate link for each subscription in the order.

2. Select the subscription you'd like to cancel the auto-renewal for.

3. If the auto-renewal is active, the option Cancel your subscription is available. Click it to disable auto-renewal.

Refer to this article for more detailed instructions.

If the purchase was made offline or via reseller, the autorenewal is disabled by default and can't be activated.

If you purchased the product in our Online store and a scheduled auto-renewal payment was missed (for example, because the card was expired or there was not enough funds available in the account), you will get an automatic notification containing a link to modify the payment method.

Click the link and choose a different payment option or change credit card details to activate the auto-renewal.

Contact Acronis Support to change the payment method.

If your product is purchased from our Online store, it is automatically registered under your Acronis account. To activate the product on the machine, you just need to sign in to Acronis True Image 2020 installed on your machine.

If the product is purchased from offline store, you need to sign in to the product and insert the serial number. It will be registered under your account after that.

For more detailed information about activation, refer to this page.

After the reinstallation of the operating system, the serial number needs to be reassigned from the old system to the new one.

To do so, install the product on the new operating system and follow the instructions from this article to move the license to the new system.

If you have changed hardware, the serial number may need to be reassigned.

If after replacing the hardware you have faced the error "You've exceeded the maximum number of activations for this serial number", follow the steps from this article to reactivate your license.

Yes, to move your license to another machine, install the product on it and follow this article to move your activation to the new system.