63229: Acronis Cyber Backup: Linux-based bootable media does not detect Intel Optane-accelerated disks

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Last update: 31-05-2021

Symptoms

  1. You use Intel Optane system acceleration 
  2. When you boot the machine with Linux-based bootable media, volumes of the disk with Optane acceleration are not detected

Cause

Linux is not supported when using Intel Optane memory for system acceleration: see Frequently Asked Questions for Intel Optane memory

Solution

Use WinPE-based bootable media instead of Linux-based:

 

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