63126: Acronis Snap Deploy 5: Deployment fails with "Failed to resolve the selected disk."

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Last update: Thu, 2019-07-18 11:41

Symptoms

1) You created a Linux-based Acronis Bootable Media on a flash drive. 

2) You boot the target machine(s) from this bootable media and initiate the deployment.

2) Deployment fails with the following error:

Failed to resolve the selected disk.

Cannot deploy to removable media.

Cause

Specifics of product design.

If Acronis Bootable media is created on a flash drive, Acronis Agent detects the flash drive as Disk 1 and attempts to deploy to it instead of the fixed disk.

Solution

This behavior has been fixed in Update 5 (Build 1971) please update to the latest build. Recreate the deployment templates after update.

As a workaround without updating, remove the flash drive from the target machine after Acronis Snap Deploy Agent is loaded but before the deployment starts. Acronis Snap Deploy Agent is loaded into RAM and media is not required during the deployment process.

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