63081: Acronis Cyber Protect Cloud: C2C Agent creates a new full backup instead of incremental

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Last update: Wed, 2020-09-23 11:10

Symptoms

While using the C2C Agent, you notice that one Backup took a lot of time to complete. When checking list of recovery points in Cyber Protection console, you notice a slice is the same size as Full Backup taken originally or close to it.

Cause

Acronis C2C Agent checks the amount of changes in each site before running a backup.

Full backup is produced if:

  • the amount of changes since last successful backup is greater than 20% of total amount of resources on site (this logic was implemented to increase backup speed)
  • include or exclude rules were changed (hard to support different set of include/exclude rules inside one archive, was decided to treat this case as "another site in the same archive")

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