62927: Acronis Cyber Protect Cloud: Backup fails on a system with SoftRaid

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Operating Systems: 

Last update: Wed, 2020-06-24 11:01

Symptoms

  1. You back up a macOS system with RAID set up using SoftRaid
  2. If external USB drive is attached to the system, backup fails with the following error:

    Selected volumes were not found: RAID 5

Solution

SoftRaid is supported by Acronis Cyber Protect Cloud 9.0 and later.

Earlier versions do not support SoftRaid; correct functionality with SoftRaid is not guaranteed.

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