62863: [Fixed] Acronis Cyber Protect Cloud: SharePoint C2C backup fails with the error message "The changeToken refers to a time before the start of the current change log."

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Symptoms

SharePoint Online backup fails with the following error:

A backup agent error. The changeToken refers to a time before the start of the current change log. (200 in getChanges)

Cause

Issue in the product

 

Solution

The issue has been fixed in Acronis Cyber Cloud 8.0, please update to the latest build.