62856: Acronis Cyber Protect Home Office Beta: installation and compatibility

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    Last update: 21-06-2022

    Language

    Acronis Cyber Protect Home Office Beta is available in English and all the communication is performed in English language only. Other languages will become available in the release version of Acronis Cyber Protect Home Office, when the Beta campaign finishes.

    Before you install Acronis Cyber Protect Home Office Beta

    If you already use Acronis Cyber Protect Home Office (not Beta) or Acronis True Image software, we recommend running a system backup (See: How to back up entire computer with Acronis Cyber Protect Home Office or Acronis True Image 2021) before you install the Beta software and ensure you have a bootable media (See: How to create bootable media  with Acronis Cyber Protect Home Office or Acronis True Image 2021) so that you can always restore everything like it was before the Beta software was installed, if needed (WindowsmacOS).

    Compatibility with other Acronis products and product versions

    1. Side-by-side installation of Acronis Cyber Protect Home Office Beta with any other version of Acronis Cyber Protect Home Office or Acronis True Image is not possible.
    2. If your current version is Acronis True Image 2021 or 2020 or you are using Acronis Cyber Protect Home Office, Beta build will silently overwriting them. Existing backup plans, their settings and the respective backup archives will be preserved and could be re-used and continued with Acronis Cyber Protect Home Office Beta.
    3. If version 2019 or earlier of Acronis True Image is found, the Beta installer will prompt to uninstall it.
    4. Acronis Cyber Protect Home Office Beta can co-exist with Acronis Disk Director of any version. No need to uninstall Acronis Disk Director, if you have it.
    5. Acronis Cyber Protect Home Office Beta cannot co-exist with Acronis Cyber Protect or Acronis Snap Deploy. They need to be uninstalled before the Beta can be installed and used.
    6. Backups from earlier versions of Acronis Cyber Protect Home Office or Acronis True Image can be continued (new backups appended), browsed and restored with Acronis Cyber Protect Home Office Beta.
    7. Bootable media should be created anew with Acronis Cyber Protect Home Office Beta.
    8. If you had Acronis Startup Recover Manager (ASRM, also known as "F11" button feature) activated before installing Beta build, re-activate it the Beta.
    9. Existing backups in any location, local and in Acronis Cloud, created with any pre-2022 version of Acronis True Image (2021, 2020, 2019, 2018, 2017 and all earlier) or Acronis Cyber Protect Home Office versions, are retained and can be continued and restored with Acronis Cyber Protect Home Office Beta. Pre-2022 product versions (e.g. version of Acronis Cyber Protect Home Office released in 2021) may not be able to work with the backups, created with Acronis Cyber Protect Home Office Beta. This applies to both completely new backups and those, that were initially created with an earlier version (e.g. 2021), and continued with Acronis Cyber Protect Home Office Beta
    10. Any write into an existing backup converts it to new format and if you make a new backup version with the beta using backup, created with earlier version of the product (e.g. 2021), it’s possible it won’t be readable in the earlier version.
    11. If the backup that you wish to continue is missing from the list, use Add - Add existing backup feature to locate it and add to the list.

    When the Beta campaign is over...

    When Beta campaign finishes, you can stay with the new released version of Acronis Cyber Protect Home Office or go back to an earlier version of Acronis Cyber Protect Home Office or Acronis True Image, if you had a license for it.

    Option 1. Continue with this year’s released version

    Users, who would like to stay with the new released version of Acronis Cyber Protect Home Office, can do that in two steps, in any order: 1) ensure they have a license and 2) install the release version of Acronis Cyber Protect Home Office.

    1. Step one, the license: 
      • Is granted for free for the top contributors of the Beta campaign.
      • Is free for owners of the subscription keys of Acronis Cyber Protect Home Office license: Advanced or Premium, within their subscription period. They do not need to pay to be able to continue with the new released version, when the Beta program ends, as long as the subscription remains active. Free upgrade is part of the subscription offer. The entitlement is validated by Acronis account’s email that is used to log in the new software. No need to enter any license key.
      • When a subscription license expires, user has to purchase a new license, to be able to continue using Acronis Cyber Protect Home Office. There is no special type of license for "renewing" subscription.
      • There is no discount for renewing subscription licenses for existing users, compared to new purchases of subscription licenses.
      • Owners of any earlier perpetual license (also known as Standard can buy Acronis Cyber Protect Home Office at upgrade price.
      • Can be trialed for free for 30 days Trial version does not have a serial number and is presented as a choice at license activation screen at program startup.
    2. Step two: installation of the new released version of Acronis Cyber Protect Home Office
      • Uninstall the Beta version of Acronis Cyber Protect Home Office. This will trash the backup settings, but the backups themselves will be preserved and could be continued and restored with the released version of Acronis Cyber Protect Home Office. This step is not obligatory, but recommended to avoid any possible compatibility issues between the format of the software settings in Beta and released version of Acronis Cyber Protect Home Office.
      • Download and install the released version of Acronis Cyber Protect Home Office.
      • Verify that the license has been activated successfully - look under the Account tab of the product.
      • Click “Reconfigure” under backups that you would like to continue and "Add backup" - for defining a new backup plan.

    Option 2. Go back to an earlier version

    If you had a license for an earlier version of Acronis Cyber Protect Home Office or Acronis True Image, and did not like Acronis Cyber Protect Home Office Beta (we’d be very interested in hearing from you, why) and do not want to stay with the new version, you can go back to the earlier version.

    1. Delete backups, created with Acronis Cyber Protect Home Office Beta. They are not tested for compatibility with earlier versions of Acronis Cyber Protect Home Office and may be non-recoverable with earlier versions. You may want to keep one backup from Beta for a rare, but possible case, if the need for restore will come before the earlier version produces a new backup. Also keep a bootable media, created with Acronis Cyber Protect Home Office Beta, for the purpose of recovering the respective backup.
    2. Uninstall Acronis Cyber Protect Home Office Beta.
    3. Reboot the computer to fully unload the Beta software from the computer memory.
    4. Install the earlier version of Acronis Cyber Protect Home Office or Acronis True Image. The download link can be found in https://account.acronis.com and license key is available in the Account tab of the product. If you have multiple email addresses registered with Acronis, sign in using the same email address as you indicated in the purchase order. To resolve the error about license already registered under a different account, follow the steps from here to transfer the license between accounts. In case of the error "You've exceeded the maximum number of activations for this serial number", please follow instructions here: WindowsmacOS.
    5. Verify that the license has been activated successfully by looking under the Account tab of the software.
    6. If the automatic search for backups finds any backups that you created with Acronis Cyber Protect Home Office Beta, please delete them by opening the context menu and selecting Delete.
    7. To continue backups, created with the earlier version, click "Reconfigure" button to re-create backup settings.
    8. To create new backup plans, click “Add backup” and start creating new backups with the earlier version of Acronis Cyber Protect Home Office or Acronis True Image.

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