How to create userdumps when the application hangs
If an Acronis products hangs in Windows, you may need to create a userdump to troubleshoot the situation.
If the product crashes, not the whole system, see Creating Process Dumps with ProcDump.
Acronis True Image 2016: Processes and Services
Acronis Backup 11.5: Processes and Services
Acronis vmProtect 9: Processes and Services
Acronis Snap Deploy 4: Processes and Services
Acronis Recovery for Microsoft Exchange
- ARXCDPAgent.exe - Continuous Data Protection Agent
- TaskService.exe - Task execution (process that does the backup), only active during a task.
- AcronisProgressServer.exe - part of the above.
- DatabaseBackupConsoleMSExchange.exe - Management Console process.
See also Creating Process Dumps with ProcDump.