62545: Acronis Cyber Backup 12.5: Services fail to start with "The system cannot find the file specified"

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Applies to: 

    Last update: 01-05-2020

    Symptoms

    1. An Acronis Service (Acronis Managed Machine Service, Acronis Management Server Service etc) is not running,
    2. When you try to start it from Windows Task Manager or Services window, it fails with message The system cannot find the file specified.

    Cause

    The issue is under investigation. Please collect Acronis System information from the affected machine and contact Acronis Support with reference to this article.

     

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