62525: Acronis Backup Cloud: browsing SharePoint Online backups throws "There are no items to show in this view"

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Applies to: 

Symptoms

You have a backup of SharePoint Online and want to recover files from it.

When you select the recovery point and navigate to the folder within the archive, you see this message:

There are no items to show in this view

Cause

Browsing contents of a large SharePoint online backup takes time.

Solution

We will improve product performance in the next update of Acronis Backup Cloud.

As workaround, please use full SharePoint Online site recovery.

 

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