You are a company administrator.
You open backup management console to restore a backup of your mobile device. In devices, you select the device to restore, but the Restore option is not available.
Issue in the product. Company administrator cannot view and restore other users' mobile backups in the backup management console, however, company administrator should be able to view and restore own mobile backups.
The issue has been fixed in Acronis Cyber Cloud 8.0, please update to the latest build.