62504: Acronis Backup 12.5: Backup of Hyper-V 2019 machine finishes with warning 'Catastrophic failure'

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Applies to: 

Symptoms

1. You have Hyper-V 2019 environment with Acronis Backup Agent for Hyper-V installed,
2. Backup finishes with the following warning

'Windows error: (0x8000FFFF) Catastrophic failure'

 

Cause

Issue in the product.

Solution

This warning can be safely ignored as it does not affect the created backup.

Acronis Development team is working on fixing this issue in future product updates. 

 

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