62424: Acronis Cyber Cloud: default SMTP address

use Google Translate

Applies to: 


Acronis Cyber Cloud uses a Mailgun SMTP server for email notification delivery.

This article explains how to ensure all notifications from our side are received.


We recommend adding an SPF trust record for cloud.acronis.com on your mail server.

v=spf1 a mx include:cloud.acronis.com -all

See syntax documentation here.

Alternatively, you can white-list Mailgun's IP address dedicated for Acronis:

Mailgun may change this IP address. We will update this KB accordingly, if the IP address is changed.

If you have any additional questions, please contact Acronis Customer Central


You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
1 + 6 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.