62405: Acronis Data Cloud: After APS package upgrade to 2.0, Web Hosting Servers quota is set to 0

use Google Translate

Applies to: 

Applicable to:

  • APS package 2.0

Symptoms

After upgrade to APS package 2.0 you receive notification from Acronis Data Cloud that Web Hosting Servers quota is exceeded.

Quota on reseller level is set to 0.

Cause

Issue in product:

  • [APSOB-5452] After upgrade, WebHostingServers quota=0 for reseller even if embedded subscriptions exist where WebHostingServers quota > 0

Solution

Log in to Management Portal and increase quota on reseller level.

 

Tags: 

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
9 + 0 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.