62396: Acronis Cyber Cloud: Offering item is not turned off during subscription downgrade or plan switch in APS package

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Applicable to:

  • Acronis Cyber Cloud APS package 2.0


  1. You provision a subscription with a set of countable Acronis Cyber Cloud resources (Workstations, Cloud storage etc.), with non-zero limit.
  2. You change subscription and decrease resource limit to 0.
  3. Quota for the offering item is set to 0. Offering item is not turned off.


This is expected behavior.

More information

Starting version 2.0 of Acronis Cyber Cloud APS package, it is not possible to turn off countable offering items once they are provisioned.