62396: Acronis Data Cloud: Offering item is not turned off during subscription downgrade or plan switch in APS package

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Applies to: 

Applicable to:

  • Acronis Data Cloud APS package 2.0

Symptoms

  1. You provision a subscription with a set of countable Acronis Data Cloud resources (Workstations, Cloud storage etc.), with non-zero limit.
  2. You change subscription and decrease resource limit to 0.
  3. Quota for the offering item is set to 0. Offering item is not turned off.

Cause

This is expected behavior.

More information

Starting version 2.0 of Acronis Data Cloud APS package, it is not possible to turn off countable offering items once they are provisioned.

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